Junior Customer Experience Executive - German Speaking

Diageo PLC

Budapest, Hungary
Fluent german language skills
Excellent customer service attitude
Strong ms office knowledge
This role drives customer satisfaction through service excellence and owns cash collection for a portfolio of over 25,000 customers

Job Summary

  • This role drives customer satisfaction through service excellence and owns cash collection for a portfolio of over 25,000 customers.
  • The successful candidate will manage proactive out-of-stock solutions, handle phone orders in SAP, and monitor credit risks to ensure timely payments.
  • Diageo offers a unique family leave opportunity, flexible working arrangements, and access to world-class brand products through their staff shop.

Matching Summary

This role drives customer satisfaction through service excellence and owns cash collection for a portfolio of over 25,000 customers.

Skills & Requirements

Must-have

  • Fluent German language skills
  • Excellent customer service attitude
  • Strong MS Office knowledge
  • Quantitative analytical skills

Nice-to-have

  • College or university degree
  • SAP system experience
  • STC process knowledge
  • Experience with credit risk management

Key Requirements

  • Fluent German and English language proficiency
  • Strong quantitative and communication skills
  • Proficiency in MS Office applications

Work Rights

Not specified

Tailored Resume

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