Collections Analyst, Uk Market

The Knot Worldwide

London, United Kingdom
On-site
Collections calls and inbound calls
Manage unpaid accounts
Monitor accounts receivable
The Collections Agent is part of the Accounting Operations - Finance Team, focused on managing and resolving overdue accounts while maintaining a professional and positive relationship with customers

Job Summary

  • The Collections Agent is part of the Accounting Operations - Finance Team, focused on managing and resolving overdue accounts while maintaining a professional and positive relationship with customers.
  • Your goal will be to secure timely payments, minimize risk, and contribute to overall customer retention and financial health.
  • This role is Together@TKWW-eligible and based near one of our office hubs, with an expectation to work in the office two days a week as part of our hybrid work model.

Matching Summary

The Collections Agent is part of the Accounting Operations - Finance Team, focused on managing and resolving overdue accounts while maintaining a professional and positive relationship with customers.

Skills & Requirements

Must-have

  • Collections calls and inbound calls
  • Manage unpaid accounts
  • Monitor accounts receivable
  • Document collection activities in CRM
  • Fluent Portuguese and English

Nice-to-have

  • Proactive and detail-oriented
  • Handle difficult conversations
  • Problem-solving mindset
  • Collaborate with internal teams
  • Continuous improvement initiatives

Key Requirements

  • 6+ months experience in finance or collections
  • Accounting knowledge
  • Portuguese and English fluent
  • Spanish intermediate or higher (plus)
  • Previous AP - AR experience (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter