Respond promptly to inbound enquiries via multiple channels
Conduct basic client information gathering and intake
Schedule consultations and coordinate internal calendars
I.R.B. Law LLP, a growing law firm in Singapore, seeks a Client Engagement Legal Executive to manage client interactions and support onboarding processes. The ideal candidate should possess strong customer service skills, be empathetic, and have a detail-oriented mindset, with a background in relevant fields
Job Summary
The role serves as the first point of contact for clients, managing inbound queries through calls, WhatsApp, email, and web forms.
Candidates will support client onboarding, coordinate schedules with lawyers, and ensure professional, empathetic interactions at every step.
The company offers a supportive team culture with clear processes and training opportunities within a reputable, expanding law firm.
Matching Summary
Match Score: 85
I.R.B. Law LLP, a growing law firm in Singapore, seeks a Client Engagement Legal Executive to manage client interactions and support onboarding processes. The ideal candidate should possess strong customer service skills, be empathetic, and have a detail-oriented mindset, with a background in relevant fields.
Salary
Competitive salary (commensurate with experience)
Skills & Requirements
Must-have
Respond promptly to inbound enquiries via multiple channels
Conduct basic client information gathering and intake
Schedule consultations and coordinate internal calendars
Nice-to-have
Calm and empathetic communication style
Experience in professional services or hospitality
Ability to handle sensitive matters with discretion