Teams Phone - Customer Engineer

Concentrix

Bern, Switzerland
Hybrid (on-site at least 1 day per week, occasionally up to 3 days)
Teams telephony architecture expertise
Global telecom services experience
Skype for business to teams migration
Concentrix is seeking a Customer Engineer specializing in Microsoft Teams Phone to enhance customer productivity and streamline operations. The role requires expertise in Teams Telephony architecture and global telecom services, along with strong communication skills for customer interaction

Job Summary

  • This role focuses on empowering employees and maximizing productivity through the seamless operation of Microsoft Teams Phone.
  • The ideal candidate will possess deep expertise in global telecom services across approximately 160 countries with specific regulatory compliance knowledge.
  • Concentrix offers a culture recognized as one of the World's Best Workplaces, providing opportunities for career growth and transformation.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Engineer specializing in Microsoft Teams Phone to enhance customer productivity and streamline operations. The role requires expertise in Teams Telephony architecture and global telecom services, along with strong communication skills for customer interaction.

Skills & Requirements

Must-have

  • Teams Telephony architecture expertise
  • Global telecom services experience
  • Skype for Business to Teams migration
  • German and English fluency
  • Swiss government security clearance eligibility

Nice-to-have

  • TOGAF and HERMES architectural frameworks
  • C-level stakeholder management skills
  • Government sector security requirements
  • Human-centered design understanding

Key Requirements

  • Fluent in German and English
  • Eligible for Swiss government security clearance
  • Experience migrating Skype for Business to Teams
  • Years of experience designing complex global environments
  • Ability to work on-site in Bern at least 1 day per week

Work Rights

Eligible for Swiss government security clearance

Tailored Resume

Cover Letter