The Roadside Assistance Coordinator plays a key role in keeping the fleet safe while on the road by analyzing and diagnosing mechanical issues
Job Summary
The Roadside Assistance Coordinator plays a key role in keeping the fleet safe while on the road by analyzing and diagnosing mechanical issues.
Responsibilities include receiving calls, routing drivers to authorized repair facilities, and communicating service interruptions to Operations for alternative delivery plans.
The ideal candidate is a driven individual with strong communication skills who thrives in a fast-paced environment poised for growth.
Matching Summary
The Roadside Assistance Coordinator plays a key role in keeping the fleet safe while on the road by analyzing and diagnosing mechanical issues.
Skills & Requirements
Must-have
Commercial vehicle component knowledge
Effective problem solving skills
High volume inbound call handling
Nice-to-have
Diesel mechanic experience preferred
ThermoKing refrigeration experience
Trailer mechanic experience preferred
Key Requirements
4+ years transportation or motor carrier experience