It Support Analyst

The Bank of Nova Scotia

Bogota, Colombia
On-site
System access management
Credential management
Application support
The role involves executing the process of managing access credentials for all technological platforms used in ScotiaGBS, ensuring compliance with security standards and service levels

Job Summary

  • The role involves executing the process of managing access credentials for all technological platforms used in ScotiaGBS, ensuring compliance with security standards and service levels.
  • Responsibilities include managing basic access credentials (Windows ID, O365, Email, Teams) and business application access, providing post-assignment support, and handling incidents.
  • The position requires data analysis skills, including collecting, cleaning, and transforming data, and designing interactive dashboards in Power BI to improve processes and decision-making.

Matching Summary

The role involves executing the process of managing access credentials for all technological platforms used in ScotiaGBS, ensuring compliance with security standards and service levels.

Skills & Requirements

Must-have

  • System Access Management
  • Credential Management
  • Application Support
  • Technical Support
  • Data Analysis
  • Power BI Dashboards

Nice-to-have

  • High-performing environment
  • Inclusive work environment
  • Purpose-driven team
  • Collaboration and communication

Key Requirements

  • Minimum 1 year of data transformation, analysis, modeling, and visualization experience
  • Intermediate to advanced Excel skills (Power Query, Power Pivot, Pivot Tables, Macros, Formulas)
  • Intermediate SQL for data extraction and management
  • B2 level English proficiency

Work Rights

Not specified

Tailored Resume

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