Customer Service Support Agent

North Carolina Department of Revenue

Raleigh, NC, United States
$39,244 - $46,603 py
Hybrid
Data entry
Document scanning
Index incoming correspondence
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • We are recruiting for an Administrative Support team member for our Customer Service Division in Raleigh. You will handle data entry, document scanning, and key updates that keep our systems running smoothly.
  • Enjoy excellent benefits including 12 paid holidays, 14 vacation days, 12 sick days, paid parental leave, and a well-funded pension plan.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

$39,244 - $46,603

Skills & Requirements

Must-have

  • data entry
  • document scanning
  • index incoming correspondence
  • update account information
  • type 35 WPM with 95% accuracy

Nice-to-have

  • good communicator
  • professional behavior
  • serve your community
  • meaningful career

Key Requirements

  • High school diploma or GED
  • two years of related administrative experience
  • equivalent combination of education and experience
  • federal and state criminal background checks
  • verification of tax compliance

Work Rights

Not specified

Tailored Resume

Cover Letter