Customer Success Manager

Salesforce

Buenos Aires, Argentina
Customer success management
Salesforce platform knowledge
Technical customer success
The Customer Success team is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers

Job Summary

  • The Customer Success team is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers.
  • As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and they are looking for Trailblazers passionate about bettering business and the world through AI.

Matching Summary

The Customer Success team is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers.

Skills & Requirements

Must-have

  • Customer Success Management
  • Salesforce platform knowledge
  • Technical Customer Success
  • SaaS platform use
  • Technology Consulting
  • Communication and presentation skills
  • Cross-functional team leadership

Nice-to-have

  • Extraordinary customer focus
  • Professionalism and dedication
  • Relationship building
  • Collaboration skills
  • Quick learning ability
  • AI and Agentforce knowledge

Key Requirements

  • +5 years work experience
  • 2+ years Salesforce Ecosystem expertise
  • Exceptional communication and presentation skills
  • Ability to explain complex technical concepts
  • Experience leading cross-functional teams

Work Rights

Not specified

Tailored Resume

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