Lead Server, Mimi Kakushi

Sofitel Sydney Wentworth

Miami Beach, FL, United States
On-site
Exceptional guest service delivery
Maintain brand standards
Foster positive team environment
Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations

Job Summary

  • Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations.
  • Oversee scheduling, training, and performance management of servers to develop a skilled and motivated team.
  • Foster team engagement and growth through ongoing training, coaching, and mentorship.

Matching Summary

Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations.

Skills & Requirements

Must-have

  • Exceptional guest service delivery
  • Maintain brand standards
  • Foster positive team environment
  • Coordinate service flow
  • Monitor guest feedback
  • Compliance with health and safety

Nice-to-have

  • Lead by example
  • Hospitality excellence focus
  • Seamless guest experiences
  • Team engagement and growth
  • Additional language ability

Key Requirements

  • Minimum 5 years leadership experience
  • Upscale or luxury restaurant/hotel experience
  • High school diploma or equivalent
  • Proficient in restaurant POS systems
  • Ability to stand or walk for eight-hour shifts

Work Rights

Not specified

Tailored Resume

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