Contract Assistant Officer, Customer Service Center (cashier Role, 12 Months Contract)

Prudential

Customer service operations experience
Cashier counter operations
Processing payments and information
This role will provide and process information/payments in response to customers’ enquiries (face-to-face), concerns and requests in day-to-day cashier counter operation effectively and efficiently

Job Summary

  • This role will provide and process information/payments in response to customers’ enquiries (face-to-face), concerns and requests in day-to-day cashier counter operation effectively and efficiently.
  • Respond to customer feedback in a timely and professional manner to enhance customers’ satisfaction.
  • Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

Matching Summary

This role will provide and process information/payments in response to customers’ enquiries (face-to-face), concerns and requests in day-to-day cashier counter operation effectively and efficiently.

Skills & Requirements

Must-have

  • Customer service operations experience
  • Cashier counter operations
  • Processing payments and information
  • Responding to customer feedback
  • Handling customer dissatisfaction

Nice-to-have

  • Partners for every life
  • Protectors for every future
  • Connect, Grow, and Succeed
  • Working with diverse backgrounds

Key Requirements

  • Form 7 or above
  • 1-3 years of experience
  • Good written/spoken English and Chinese
  • Analytical and problem solving skills
  • Highly organized self-starter
  • Able to work independently under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter