Welcome Services Concierge

Advocate Aurora Health

Milwaukee, Wisconsin, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
High school diploma or ged required
2 years customer service experience
Ability to stand and walk 95% of day
This role is responsible for managing the first and last impressions of the Aurora Sinai Medical Center facility through proactive greeting and responsive guest service

Job Summary

  • This role is responsible for managing the first and last impressions of the Aurora Sinai Medical Center facility through proactive greeting and responsive guest service.
  • The incumbent must physically assist patients and visitors with transportation via wheelchairs and escorting while maintaining smooth traffic flow at entrances.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, retirement plans, and educational assistance programs.

Matching Summary

This role is responsible for managing the first and last impressions of the Aurora Sinai Medical Center facility through proactive greeting and responsive guest service.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, health/dental/vision, retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 2 years customer service experience
  • Ability to stand and walk 95% of day
  • Epic system computer skills preferred
  • Physical lifting and wheelchair transport

Nice-to-have

  • Life support training courses
  • Prior Epic experience
  • Conflict resolution skills
  • Team collaboration abilities
  • Fast-paced environment accuracy

Key Requirements

  • High School Diploma or GED
  • 2 years in customer service facing role
  • None Required licensure or certification

Work Rights

Not specified

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