Customer Service Delivery Advocate

Carvana

Columbus, GA, United States
Base: $17-$19 hourly; bonus/equity: performance-ba...
On-site
2 years of customer-facing experience
Physical ability to lift 50lbs
Valid driver's license and clean record
Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process

Job Summary

  • Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $17/hr with performance-based increases up to $19/hr within the first year.
  • Employees receive comprehensive benefits including 100% company-paid healthcare premiums, paid time off, and tuition reimbursement programs.

Matching Summary

Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.

Salary

Base: $17-$19 hourly; Bonus/Equity: Performance-based merit increases and annual Carvana Shares; Benefits: 401(k) match, overtime opportunities

Skills & Requirements

Must-have

  • 2 years of customer-facing experience
  • Physical ability to lift 50lbs
  • Valid driver's license and clean record
  • Ability to work rotating 7-day shifts
  • English language proficiency

Nice-to-have

  • Enthusiastic and self-motivated attitude
  • Team player with strong communication skills
  • Interest in automotive industry growth

Key Requirements

  • Notary certification within 90 days (jurisdiction dependent)
  • State-specific specialty licenses (e.g., Chauffeur, Vehicle Verifier, Salesperson)
  • DOT Medical Card and drug test clearance
  • Minimum age of 21 years old
  • No visa sponsorship eligibility

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter