Guest Service Agent (front Office): Victor Harbor Park

NRMA

Victor Harbour, South Australia, Australia
On-site
Guest service experience
Newbook or similar booking system
Ota booking channels
NRMA is seeking a Guest Service Agent for their Victor Harbor Park to enhance the guest experience in a vibrant coastal setting. The role involves managing reception tasks, ensuring customer satisfaction, and contributing to children's activity programs. Flexible hours and opportunities for personal growth are highlighted as key benefits

Job Summary

  • Make a real impact by helping guests feel welcome, cared for, and excited about their stay.
  • Enjoy genuine work-life balance with flexible hours over a 7-day roster.
  • As the friendly face of our resort, you’ll ensure every guest has a seamless, memorable experience from the moment they enquire to the moment they say goodbye.

Matching Summary

Match Score: 85

NRMA is seeking a Guest Service Agent for their Victor Harbor Park to enhance the guest experience in a vibrant coastal setting. The role involves managing reception tasks, ensuring customer satisfaction, and contributing to children's activity programs. Flexible hours and opportunities for personal growth are highlighted as key benefits.

Skills & Requirements

Must-have

  • Guest service experience
  • NewBook or similar booking system
  • OTA booking channels
  • Excellent customer service
  • Weekend availability required

Nice-to-have

  • Canva knowledge
  • Creative and leadership skills
  • Willingness to go above and beyond

Key Requirements

  • 20 or 30 hours per week available
  • Strong computer literacy
  • Microsoft suite proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter