Case Manager - Recovering Independence

Eml

Melbourne, Victoria, Australia
Not specified; salary reviews included in annual i...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
  • EML fosters a learning culture with opportunities for career growth, including comprehensive learning and development programs.
  • Employees enjoy benefits such as flexible remote work options, corporate wellbeing programs, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.

Salary

Not specified; Salary reviews included in annual incentive scheme

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Creative problem-solving abilities
  • High attention to detail and organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter