The National Kidney Foundation (NKF) in Singapore is seeking a compassionate Admissions Counsellor to support new dialysis patients through the admissions process. The role involves conducting assessments, processing applications, and helping patients navigate subsidy schemes, all while aligning with NKF's mission of enhancing kidney health and patient care
Job Summary
The role serves as the first point of contact for new dialysis patients, guiding them through the application and admissions process.
Candidates will conduct household Means Tests to determine subsidy eligibility and manage complex patient cases under the Know Right Start Right project.
The position requires acting as a liaison for restructured hospitals and responding to inquiries from Members of Parliament and other stakeholders.
Matching Summary
Match Score: 85
The National Kidney Foundation (NKF) in Singapore is seeking a compassionate Admissions Counsellor to support new dialysis patients through the admissions process. The role involves conducting assessments, processing applications, and helping patients navigate subsidy schemes, all while aligning with NKF's mission of enhancing kidney health and patient care.
Skills & Requirements
Must-have
Admissions intake assessments
Means Test financial assessments
Subsidy scheme navigation
Patient record documentation
Stakeholder communication
Nice-to-have
Compassionate patient-oriented approach
Experience in healthcare sector
Strong organizational skills
Ability to handle sensitive situations
Proficient with data entry systems
Key Requirements
1-3 years experience in social service or healthcare
Recognised degree in any discipline
Knowledge of admissions processes and case management