Patient Service Rep I Hospital

Advocate Health

Trinity, IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics
  • Handle high volume with interruptions
  • Strong attention to detail and accuracy
  • Excellent customer service skills
  • Problem-solving and independent thinking
  • Excellent communication skills
  • Computer system proficiency
  • HIPAA-compliant
  • Handle sensitive information

Nice-to-have

  • Demonstrate Advocate Health purpose, values, and behaviors
  • Service recovery skills
  • Ability to articulate Medicare/HIPAA/EMTALA rules
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • CPR certification may be required
  • Notary training/licensure may be required

Work Rights

Not specified

Tailored Resume

Cover Letter