As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
Understanding WorkSafe insurance policies
Managing premium-related enquiries
Resolving outstanding balances
Proactive account management
Clear and professional communication
Nice-to-have
Learning culture
Collaborative team culture
Work-life balance support
Commitment to diversity and inclusion
Key Requirements
Experience in customer service, contact centre, or debt collection
Experience in workers compensation, insurance, or regulated environment
Understanding of financial concepts or premium calculations