User Researcher (public)

Kainos Group PLC

Excellent knowledge of qualitative research methods
Sound knowledge of quantitative research methods
Ability to conduct interviews with empathy
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact

Job Summary

  • At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact.
  • As a User Researcher, you will deliver actionable insights that help define the right service experiences focused on user needs.
  • We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference.

Matching Summary

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact.

Skills & Requirements

Must-have

  • Excellent knowledge of qualitative research methods
  • Sound knowledge of quantitative research methods
  • Ability to conduct interviews with empathy
  • Comfortable producing reports and presenting findings

Nice-to-have

  • Experience working with Agile delivery methodologies
  • Demonstrable knowledge in user-centred design practices
  • Active member of relevant communities

Key Requirements

  • Understand the difference between requirements and user need
  • Can design and write research plans

Work Rights

Not specified

Tailored Resume

Cover Letter