Client Care Representative | Clinical Administration | Pt - Double Bay

Sonova Group

Double Bay, Australia
Base: competitive remuneration pyckage; bonus/equi...
On-site
5-star customer service
Client-facing role
Active listening skills
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role

Job Summary

  • You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.
  • We’re looking for someone with the flexibility to increase hours as needed, such as for leave coverage.
  • We exist to make a positive difference in our clients lives through better hearing.

Matching Summary

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.

Salary

Base: Competitive remuneration package; Bonus/Equity: monthly performance bonuses; Benefits: Salary packaging, Uniform Allowance, Paid Parental Leave, discounts, EAP, LinkedIn Learning

Skills & Requirements

Must-have

  • 5-star customer service
  • Client-facing role
  • Active listening skills
  • Intermediate computer skills

Nice-to-have

  • Interest in hearing aid technology
  • Passion for making a difference

Key Requirements

  • Prior experience in customer service/administration
  • Excellent organizational and time management skills
  • Ability to work autonomously and within a team

Work Rights

Not specified

Tailored Resume

Cover Letter