Front Desk Agent

Four Seasons Hotels & Resorts

Vail, Colorado, United States
Base: $27.78 ph; bonus/equity: commission + upsell...
Guest satisfaction
High-level hospitality
Accurate and timely responses
The Front Desk Agent is responsible for ensuring guests have a smooth arrival and departure experience, serving as the first and last impression of the Hotel

Job Summary

  • The Front Desk Agent is responsible for ensuring guests have a smooth arrival and departure experience, serving as the first and last impression of the Hotel.
  • This role involves welcoming and registering guests, managing accommodations, confirming payment, and utilizing various computer systems for check-in/check-out and room management.
  • Four Seasons offers a competitive wage of $27.78 per hour plus commission and upsell incentives, along with a winter season lifestyle benefit, 401k matching, and comprehensive benefits including discounted travel worldwide.

Matching Summary

The Front Desk Agent is responsible for ensuring guests have a smooth arrival and departure experience, serving as the first and last impression of the Hotel.

Salary

Base: $27.78 per hour; Bonus/Equity: Commission and Upsell Incentive; Benefits: Competitive Benefits, Discounted travel, Discounted F&B and Spa Services

Skills & Requirements

Must-have

  • Guest satisfaction
  • High-level hospitality
  • Accurate and timely responses
  • Luxury hotel setting experience

Nice-to-have

  • Genuine heart
  • Inclusive, caring colleagues
  • Elevate your craft
  • Active lifestyle

Key Requirements

  • 1-2 years of experience in a similar role
  • Ability to multi-task
  • Knowledge of hotel operating systems
  • Fluency in English required
  • Current work authorization in the United States

Work Rights

Current work authorization in the United States

Tailored Resume

Cover Letter