The University of Wisconsin Stevens Point is seeking a Customer Service Representative for their Dining operations. The role involves managing customer service interactions, training staff, and ensuring compliance with safety standards in a dining environment
Job Summary
The Customer Service Representative is responsible for all aspects of customer service in the “front of the house” of the University Dining operations.
This position will provide consistent communication to full-time staff, student leadership, student staff, and other part time specialty staff to ensure that the best possible customer service is achieved.
The ability and willingness to work a variable schedule, including nights and weekends, and alternate hours with short notice, is required.
Matching Summary
Match Score: 75
The University of Wisconsin Stevens Point is seeking a Customer Service Representative for their Dining operations. The role involves managing customer service interactions, training staff, and ensuring compliance with safety standards in a dining environment.
Salary
$16-$19 per hour
Skills & Requirements
Must-have
Customer contact and issue resolution
Cashier training and coverage
Dining room setup and maintenance
Communication with staff and leadership
Adherence to safety and sanitation standards
Nice-to-have
Motivating employees
Knowledge of dining technology
Basic safety and sanitation principles
Key Requirements
Ability to communicate orally and in writing
Ability to interact courteously with customers
Ability to manage and solve customer complaints
Experience supervising diverse staff
Ability to bend, stoop, twist, and lift to 50#
Serv Safe certification or ability to obtain within 3 months