Front Office Supervisor

Fairmont Cheshire, The Mere

Knutsford, United Kingdom
Competitive salary; not specified; pension, 28 day...
On-site
1-2 years front office experience
Luxury hospitality supervisory experience
Opera pms system knowledge preferred
Fairmont Cheshire, The Mere is seeking a Front Office Supervisor to ensure exceptional guest experiences and smooth operations at their luxury resort in Knutsford, UK. The ideal candidate will have experience in luxury hospitality, strong leadership skills, and a commitment to high standards of service

Job Summary

  • The role supports the seamless, elegant, and highly personalised operation of the Front Office at Fairmont Cheshire The Mere.
  • Candidates will supervise daily operations, handle guest enquiries, and ensure accuracy in billing and room allocations while maintaining luxury standards.
  • Benefits include exclusive hotel discounts, 20% off food and beverage, competitive salary, pension, and 28 days of holiday.

Matching Summary

Match Score: 85

Fairmont Cheshire, The Mere is seeking a Front Office Supervisor to ensure exceptional guest experiences and smooth operations at their luxury resort in Knutsford, UK. The ideal candidate will have experience in luxury hospitality, strong leadership skills, and a commitment to high standards of service.

Salary

Competitive salary; Not specified; Pension, 28 days holiday, service awards, and staff discounts included

Skills & Requirements

Must-have

  • 1-2 years Front Office experience
  • Luxury hospitality supervisory experience
  • Opera PMS system knowledge preferred
  • UK health and safety compliance
  • GDPR requirements understanding

Nice-to-have

  • Additional languages for international guests
  • Strong problem-solving abilities
  • Anticipatory hospitality mindset
  • Flexible multi-skilling approach
  • Excellent communication skills

Key Requirements

  • Minimum 1–2 years Front Office experience
  • Previous supervisory or team-leading experience desirable
  • Understanding of UK hospitality standards
  • Compliance with UK legislation and GDPR

Work Rights

Not specified

Tailored Resume

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