Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system support
Technology hardware and software maintenance
End user it support services
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance contributions and tuition waivers.
This position requires regular, reliable attendance and the ability to maintain collegial, harmonious working relationships with others.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, retirement programs
Skills & Requirements
Must-have
Help Desk ticketing system support
Technology hardware and software maintenance
End user IT support services
Troubleshooting network and application issues
Technology setup for meeting rooms
Nice-to-have
Customer service experience
Experience with Endpoint Management tools
Systems Administration knowledge
Ability to work collaboratively
Effective communication skills
Key Requirements
Bachelor’s degree or equivalent experience
At least five years of computer support experience
Experience with IT Help Desk ticket tracking systems
Legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States