Customer Support Specialist (us Market)

Innovamat Education

Mexico City, Mexico
On-site
Excellent spanish/english communication skills
Ability to multitask and stay organized
Strong interpersonal and client-focused mindset
Innovamat Education is seeking a Customer Support Specialist to enhance their support team in the U.S. This role involves providing logistical and technical support to districts, ensuring client satisfaction and efficient onboarding

Job Summary

  • The mission is to ensure districts receive outstanding logistical and technical support while creating a seamless experience with platforms.
  • You will foster strong client relationships by being proactive, responsive, and empathetic in every interaction with US clients.
  • The company offers flexible working hours, time off during the Christmas break, and a culture driven by high standards and rapid growth.

Matching Summary

Match Score: 85

Innovamat Education is seeking a Customer Support Specialist to enhance their support team in the U.S. This role involves providing logistical and technical support to districts, ensuring client satisfaction and efficient onboarding.

Skills & Requirements

Must-have

  • Excellent Spanish/English communication skills
  • Ability to multitask and stay organized
  • Strong interpersonal and client-focused mindset

Nice-to-have

  • Experience in customer support roles
  • Passion for supply chain management
  • Interest in educational technology

Key Requirements

  • Bilingual Spanish/English proficiency required
  • Client-facing experience preferred
  • Problem-solving approach required

Work Rights

Not specified

Tailored Resume

Cover Letter