Bank/credit Union Contact Center Customer Service Representative (ccc)

Jack Henry

Allen, TX, US
Base: $34,320-$37,500 py; bonus/equity: not specif...
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1 year customer service experience
Adhere to evening, weekend, holiday shifts
Stable internet connection 20mbps download
** Jack Henry is seeking a Bank/Credit Union Contact Center Customer Service Representative to assist customers with financial inquiries. The position requires at least one year of customer service experience and offers an opportunity for career advancement while emphasizing a collaborative and purpose-driven company culture. **

Job Summary

  • The role involves acting as a Financial Representative to assist customers with a wide range of financial needs similar to an over-the-phone personal banker.
  • Candidates must be available to work a rotating schedule including evenings, weekends, and holidays, with one Saturday/Sunday shift per week required.
  • Jack Henry offers comprehensive benefits designed to support physical, mental, and financial health while fostering a culture of inclusion and community impact.

Matching Summary

Match Score: 75

** Jack Henry is seeking a Bank/Credit Union Contact Center Customer Service Representative to assist customers with financial inquiries. The position requires at least one year of customer service experience and offers an opportunity for career advancement while emphasizing a collaborative and purpose-driven company culture. **

Salary

Base: $34,320-$37,500 per year; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness benefits included

Skills & Requirements

Must-have

  • 1 year customer service experience
  • Adhere to evening, weekend, holiday shifts
  • Stable internet connection 20mbps download

Nice-to-have

  • Experience in bank or credit union industry
  • Ability to empathize with customers
  • Self-developer taking initiative on career path

Key Requirements

  • Minimum 1 year of customer service experience
  • Reside within 70-mile radius of Allen TX, Louisville KY, Springfield MO, or Monett MO
  • Must acquire own internet meeting speed requirements

Work Rights

Not specified

Tailored Resume

Cover Letter