Zurich Insurance Company Ltd is seeking a Senior Claims Officer to manage complex liability and property claims in Hong Kong and Guang Zhou, China. The ideal candidate should have a strong background in claims handling, particularly with large and complex claims, along with technical knowledge and customer service skills
Job Summary
Manage medium standard and complex liability and property claims with moderate supervision.
Provide technical support, data analytics for Commercial portfolios, and organize customer meeting presentations.
Adhere to local regulatory and governance requirements and customer protocols throughout the claim life cycle.
Matching Summary
Match Score: 85
Zurich Insurance Company Ltd is seeking a Senior Claims Officer to manage complex liability and property claims in Hong Kong and Guang Zhou, China. The ideal candidate should have a strong background in claims handling, particularly with large and complex claims, along with technical knowledge and customer service skills.
Skills & Requirements
Must-have
Liability and Property claims handling
Complex claims management
Technical claims handling knowledge
Local regulatory and governance requirements
Customer protocols/service charter adherence
Nice-to-have
Think outside the box
Challenge the status quo
Optimistic approach
Explore new ways to protect customers
Key Requirements
4 years or above experience in CAR, Liability and Property claims
Bachelor degree or above or equivalent working experience
Achieved recognised industry standard (e.g. Snr Asso. of ANZIIF)
Good command of written & spoken English & Chinese (including Mandarin)