Ticket Taker

ASM Global

Pittsburgh, PA, United States
Scanning tickets or manually taking tickets
Ensuring guests have proper ticket/credential
Responding to guest complaints and questions
Responsible for scanning tickets or manually taking tickets, ensuring all guests have a proper ticket/credential

Job Summary

  • Responsible for scanning tickets or manually taking tickets, ensuring all guests have a proper ticket/credential.
  • Provide guests with friendly and accurate directions and respond efficiently and courteously to guest complaints, questions, comments, information requests, and requests for service/assistance.
  • Demonstrate excellent customer service skills and positive attitude when interacting with guests, vendors, and employees.

Matching Summary

Responsible for scanning tickets or manually taking tickets, ensuring all guests have a proper ticket/credential.

Skills & Requirements

Must-have

  • Scanning tickets or manually taking tickets
  • Ensuring guests have proper ticket/credential
  • Responding to guest complaints and questions
  • Professional attitude and appearance
  • Work nights and weekends

Nice-to-have

  • Friendly and accurate directions
  • Excellent customer service skills
  • Positive attitude when interacting
  • Fast-paced diverse environment

Key Requirements

  • Meet company standards for criminal background check
  • Ability to work independently and as a member of the team

Work Rights

Not specified

Tailored Resume

Cover Letter