It Operations Specialist

407 ETR

Woodbridge, Ontario, Canada
Total potential compensation: $65,000 - $85,000; b...
Hybrid
3+ years practical experience with operations
2+ years servicenow or comparable itsm tools
2+ years batch scheduling tools ibm workload scheduler
The role involves monitoring real-time and batch process execution to ensure processes are completed within established timelines

Job Summary

  • The role involves monitoring real-time and batch process execution to ensure processes are completed within established timelines.
  • Candidates must be available to work a 12-hour shift within a continental rotation in a 24x7 environment.
  • The position requires coordinating with third-party support vendors and managing incident records in IT Service Management tools.

Matching Summary

The role involves monitoring real-time and batch process execution to ensure processes are completed within established timelines.

Salary

Total Potential Compensation: $65,000 - $85,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years practical experience with Operations
  • 2+ years ServiceNow or comparable ITSM tools
  • 2+ years batch scheduling tools IBM Workload Scheduler
  • Incident and problem management lifecycle knowledge
  • Available for 12hr shift in 24x7 environment

Nice-to-have

  • Salesforce experience
  • SAP experience
  • Knowledge Centered Service principles familiarity
  • Collaborative internal team coordination
  • Third-party vendor management skills

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • Equivalent training and experience
  • Not specified

Work Rights

Not specified

Tailored Resume

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