Concierge- Four Seasons Hotel Madrid

Four Seasons Hotels & Resorts

Madrid, Spain
Competitive salary, wages; comprehensive benefits ...
Superior customer service skills
Strong decision-making ability
Excellent organizational skills
This role provides highly personalized service that enhances the guest experience by anticipating needs, solving problems, and creating memorable, seamless stays

Job Summary

  • This role provides highly personalized service that enhances the guest experience by anticipating needs, solving problems, and creating memorable, seamless stays.
  • Four Seasons is powered by our people, fostering a world-class employee experience and company culture where team members create amazing experiences for guests.
  • We offer a competitive salary, comprehensive benefits, excellent training, complimentary accommodation, and 50 natural days of vacation.

Matching Summary

This role provides highly personalized service that enhances the guest experience by anticipating needs, solving problems, and creating memorable, seamless stays.

Salary

Competitive Salary, wages; Comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • superior customer service skills
  • strong decision-making ability
  • excellent organizational skills
  • exceptional telephone etiquette
  • professional Spanish and English communication

Nice-to-have

  • passion for high standards
  • genuine heart in service
  • creating memorable guest experiences
  • connecting with people and world

Key Requirements

  • legal right to work in Spain
  • fluency in English and Spanish
  • Membership in Les Clefs d’Or preferred
  • equivalent luxury customer facing experience

Work Rights

Legal right to work in Spain

Tailored Resume

Cover Letter