Guest Relations Officer

JJ CONSULTING SERVICES

Singapore, Singapore
Minimum 2 years hotel front office experience
Proficient in windows, internet explorer, word
Fluent english reading writing speaking skills
The role involves assisting guests with check-in, check-out, and cashiering duties to ensure smooth front desk operations

Job Summary

  • The role involves assisting guests with check-in, check-out, and cashiering duties to ensure smooth front desk operations.
  • Candidates will maximize room revenue by up-selling and securing optimal rates for walk-in guests.
  • The position requires enforcing compliance with hotel policies, guest privacy, safety, and security procedures at all times.

Matching Summary

Match Score: 85

The role involves assisting guests with check-in, check-out, and cashiering duties to ensure smooth front desk operations.

Skills & Requirements

Must-have

  • Minimum 2 years hotel Front Office experience
  • Proficient in Windows, Internet Explorer, Word
  • Fluent English reading writing speaking skills

Nice-to-have

  • Knowledge of Opera POS or PMS systems
  • University degree preferred
  • Strong interpersonal communication skills

Key Requirements

  • Minimum GCE 'A' Level or equivalent education
  • EA Licence No. 12C6207 (Recruitment Firm Requirement)
  • Strict adherence to Credit Card Privacy (PCI) standards

Work Rights

Not specified

Tailored Resume

Cover Letter