Tequila Customer Service & Logistics Improvement Manager
Diageo
Guadalajara, Mexico
On-site
Drive cs&l strategy and standards
Ensure adherence to global cs&l standards
Drive operational efficiencies
This role is to drive, shape and deliver the Tequila CS&L strategy, standards and continuous improvement agenda of the Tequila Logistics Operation covering 10 sites (1 Diageo WH +9 3PL)
Job Summary
This role is to drive, shape and deliver the Tequila CS&L strategy, standards and continuous improvement agenda of the Tequila Logistics Operation covering 10 sites (1 Diageo WH +9 3PL).
The outcomes of this role are measured in: Cost Efficiency, Service, Global Logistics process compliance and Collaborative and value creating relationships with partners.
We offer stellar benefits!!
Matching Summary
This role is to drive, shape and deliver the Tequila CS&L strategy, standards and continuous improvement agenda of the Tequila Logistics Operation covering 10 sites (1 Diageo WH +9 3PL).
Skills & Requirements
Must-have
drive CS&L strategy and standards
ensure adherence to global CS&L standards
drive operational efficiencies
continuous performance improvement
strengthen partnerships with key customers
embedding consistency and operational excellence
leverage external benchmarks and internal best practices
Nice-to-have
passion and curiosity
collaborate and innovate
build brands consumers love
unlock a brighter, more exciting future
career worth celebrating
fostering a high-performance culture
Key Requirements
Minimum 10 years’ supply chain experience
Minimum 4 years’ experience in logistics incl. WH and Transport in LAC
Degree or equivalent experience in operations or a supply chain related subject
Excellent communication skills, both verbal and written combined with the ability to engage optimally at all levels in the organisation (English and Spanish)