Patient And Family Coordinator Manager

Instride Health

Remote, US
Base: $67,000-75,000 annually; bonus/equity: not s...
Fully remote
2 years healthcare operations experience
Patient scheduling systems expertise
Staff training and performance management
InStride Health is seeking a Patient and Family Coordinator Manager to oversee the daily operations of the Patient and Family Coordinator team, focusing on patient scheduling and engagement in pediatric anxiety and OCD care. The ideal candidate will have experience in healthcare operations, strong customer service skills, and a commitment to improving patient experiences

Job Summary

  • InStride Health is seeking a dedicated manager to oversee patient and family coordinators while improving access to anxiety and OCD care.
  • The role involves managing team performance, optimizing scheduling workflows, and ensuring high-quality patient engagement throughout the treatment journey.
  • Candidates will benefit from a fully remote work environment with generous benefits including paid sabbaticals and comprehensive health coverage.

Matching Summary

Match Score: 85

InStride Health is seeking a Patient and Family Coordinator Manager to oversee the daily operations of the Patient and Family Coordinator team, focusing on patient scheduling and engagement in pediatric anxiety and OCD care. The ideal candidate will have experience in healthcare operations, strong customer service skills, and a commitment to improving patient experiences.

Salary

Base: $67,000-75,000 annually; Bonus/Equity: Not specified; Benefits: 401k match, Flexible PTO, Paid holidays, Sabbatical, Parental leave

Skills & Requirements

Must-have

  • 2 years healthcare operations experience
  • Patient scheduling systems expertise
  • Staff training and performance management
  • Process improvement and automation knowledge
  • Regulatory compliance in healthcare

Nice-to-have

  • AI leveraging for efficiency
  • Strong customer service orientation
  • Cross-functional collaboration skills
  • Growth mindset and humility
  • Mission-driven leadership style

Key Requirements

  • Minimum 2 years healthcare operations experience
  • Experience with staff supervision and development
  • Knowledge of regulatory requirements and compliance

Work Rights

Not specified

Tailored Resume

Cover Letter