Client Care Counsellor

TELUS Health/lifeworks

Perth, Australia
Crisis intervention skills
Telephone counseling experience
Client needs assessment
TELUS Health is empowering every person to live their healthiest life

Job Summary

  • TELUS Health is empowering every person to live their healthiest life.
  • A Client Care Counsellor manages clients facing urgent or crisis situations.
  • We are committed to fair employment practices and fostering an inclusive culture.

Matching Summary

TELUS Health is empowering every person to live their healthiest life.

Skills & Requirements

Must-have

  • Crisis intervention skills
  • Telephone counseling experience
  • Client needs assessment

Nice-to-have

  • Customer-focused mindset
  • Ability to work in a team
  • Cultural diversity awareness

Key Requirements

  • Experience in crisis counseling
  • Ability to handle urgent situations
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter