Guest Services Specialist

Legends Global

New Orleans, LA, United States
Develop and facilitate team member training
Creative design and drafting
Address questions/concerns
Develop and facilitate Team Member training programs, including annual, client-based, and new-hire orientations

Job Summary

  • Develop and facilitate Team Member training programs, including annual, client-based, and new-hire orientations.
  • Coordinate events as part of the Reward & Recognition program, such as Cinema in the Square and TM Appreciation Party.
  • Serve as ADA Facilitator during events and assist in monitoring and responding to contact us emails.

Matching Summary

Develop and facilitate Team Member training programs, including annual, client-based, and new-hire orientations.

Skills & Requirements

Must-have

  • Develop and facilitate Team Member training
  • Creative design and drafting
  • Address questions/concerns
  • Supervising the Incident Management System
  • Lead Person on duty rotation

Nice-to-have

  • Self-motivated and able to motivate others
  • Easily adapts to change
  • Goal orientated, team player

Key Requirements

  • Bachelor’s degree or 2-3 years experience
  • Valid United States Driver’s License
  • Experience with various methods of training
  • Excellent interpersonal and customer service skills
  • Effective communicator, both verbal and written
  • Computer literacy in Microsoft Office Programs
  • Extensive experience with Photoshop and InDesign

Work Rights

Not specified

Tailored Resume

Cover Letter