Concentrix is seeking a full-time MS Partner Customer Support Advisor in Kingston, Jamaica, to provide customer service support through inbound calls. The ideal candidate should possess strong communication skills, attention to detail, and a passion for helping others, while no prior BPO experience is required
Job Summary
The role involves providing customer service support and resolving routine problems regarding client products or services via inbound calls.
Concentrix offers a diverse global organization with endless career opportunities, clear development paths, and monthly performance incentives.
Employees are expected to actively listen, troubleshoot, and maintain a pleasant professional tone while working in a high-production environment.
Matching Summary
Match Score: 85
Concentrix is seeking a full-time MS Partner Customer Support Advisor in Kingston, Jamaica, to provide customer service support through inbound calls. The ideal candidate should possess strong communication skills, attention to detail, and a passion for helping others, while no prior BPO experience is required.
Salary
Competitive salary; Monthly performance incentives available; Inclusive perks and benefits
Skills & Requirements
Must-have
Inbound call handling experience
Strong computer navigation skills
Ability to work any 8-hour shift
Nice-to-have
Passion for compassionate customer interactions
Experience in a fast-paced environment
Ability to think outside the box
Key Requirements
At least 3 CXC subjects including English Language and Mathematics