Homeowner Support Specialist (on-site)

Coast One Mortgage LLC

Coppell, TX, United States
Loss mitigation workout assistance
Reviewing and analyzing consumer reports
Communicating with borrowers and partners
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Loss Mitigation Specialist role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • Newrez offers a comprehensive benefits package including medical, dental, vision insurance, a 401(k) with employer match, and various employee assistance programs.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Loss mitigation workout assistance
  • Reviewing and analyzing consumer reports
  • Communicating with borrowers and partners
  • Handling delinquent mortgage products

Nice-to-have

  • Innovative solutions and teamwork
  • Superior service and simple processes
  • Employee empowerment and recognition

Key Requirements

  • 2-4 years mortgage servicing experience
  • High school diploma or equivalent
  • Mortgage Loan Originator License

Work Rights

Not specified

Tailored Resume

Cover Letter