Job Summary

• The role supports the International Rescue Committee's mission to provide timely information and service navigation for immigrant and refugee communities in Washington State.
• Primary responsibilities include managing Zendesk environments, performing system administration, and contributing to technical enhancements using Next.js and React technologies.
• The position offers a comprehensive benefits package including medical insurance starting at $163 per month, dental coverage, and a 403b retirement plan with immediate matching.

Matching Summary

Salary

Base: $35.00 - $43.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 403b matching, PTO

Skills & Requirements

Key Requirements

• Experience managing technical support queues
• Hands-on Zendesk admin and configuration skills
• Ability to modify existing codebases lightly

Work Rights