Client Service Associate

SPS-North America

Santa Ana, United States
Base: $18 usd ph; bonus/equity: not specified; ben...
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Sort and deliver mail packages
Operate mailing copy scanning equipment
Lift heavy boxes up to 55lbs
** SPS-North America is seeking a Client Service Associate in Santa Ana, responsible for various mail center activities, customer service, and maintaining documentation. The ideal candidate should have at least six months of customer service experience and proficiency in basic computer skills. The position offers opportunities for career growth and a comprehensive benefits package. **

Job Summary

  • The role involves serving as a subject matter expert while performing various mail center activities including sorting, metering, and delivery.
  • Employees must maintain the highest levels of customer care while adhering to safety procedures and business guidelines in a production environment.
  • SPS offers comprehensive benefits including medical, dental, vision, 401k with matching, and opportunities for career growth and learning.

Matching Summary

Match Score: 75

** SPS-North America is seeking a Client Service Associate in Santa Ana, responsible for various mail center activities, customer service, and maintaining documentation. The ideal candidate should have at least six months of customer service experience and proficiency in basic computer skills. The position offers opportunities for career growth and a comprehensive benefits package. **

Salary

Base: $18 USD per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit, Parking, Life Insurance, 401k w/ matching

Skills & Requirements

Must-have

  • Sort and deliver mail packages
  • Operate mailing copy scanning equipment
  • Lift heavy boxes up to 55lbs
  • Enter information onto log sheets Excel
  • Handle time sensitive confidential material

Nice-to-have

  • Friendly and cooperative attitude
  • Flexibility in high volume environment
  • Willingness to cross-train on duties
  • Subject matter expert for team

Key Requirements

  • High school diploma or equivalent GED required
  • Minimum 6 months customer service mail related experience
  • Keyboarding and Windows PC skills required Word Excel PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter