It Support Specialist

IQVIA

Bulgaria
Not specified; not specified; competitive compensa...
Fully remote
Second-tier remote it support
Microsoft operating systems and office applications
Intermediate networking technologies knowledge
This role offers the opportunity to deepen technical expertise while supporting a dynamic, international environment

Job Summary

  • This role offers the opportunity to deepen technical expertise while supporting a dynamic, international environment.
  • You will diagnose, recreate, and resolve user issues related to operating systems, applications, and network environments.
  • The position includes competitive compensation and benefits aligned with the Bulgarian market along with opportunities for growth.

Matching Summary

This role offers the opportunity to deepen technical expertise while supporting a dynamic, international environment.

Salary

Not specified; Not specified; Competitive compensation and benefits aligned with the Bulgarian market

Skills & Requirements

Must-have

  • Second-tier remote IT support
  • Microsoft operating systems and Office applications
  • Intermediate networking technologies knowledge
  • Strong verbal and written communication skills
  • Incident resolution and root cause analysis

Nice-to-have

  • Experience in shared services or international environment
  • Familiarity with ITSM tools and processes
  • Proactive mindset for improving user experience
  • Mentoring less experienced colleagues
  • Creative solutions for efficiency improvement

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Hands-on experience supporting PC software in networked environment
  • Working knowledge of Microsoft server and workstation technologies

Work Rights

Not specified

Tailored Resume

Cover Letter