Customer Experience Coordinator (part Time) - Redmond, Wa

Veterinary Emergency Group

Redmond, WA, United States
Base: $19-$29ph; bonus/equity: 401k match included...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation ranging from $19-$29/hour along with a travel stipend for part-time staff.
  • The company is certified as a Great Place to Work for 2025 and 2026 with a mission to transform the emergency care experience.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Base: $19-$29/hour; Bonus/Equity: 401K match included; Benefits: Travel stipend ($400-$1000/year), flexible schedules, free food

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • High emotional intelligence and empathy
  • Multitasking in high-stakes environments

Nice-to-have

  • Experience with practice management software
  • Strong attention to detail and organization
  • Problem-solving skills and innovation focus
  • Willingness to work in noisy odorous environments

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night/weekend shifts
  • Proficiency in practice management software

Work Rights

Not specified

Tailored Resume

Cover Letter