Reservation Supervisor

Pyramid Global Hospitality

Miami, Florida, United States
Base: $23 - $25; bonus/equity: lucrative bonus pro...
Not specified (assumed onsite)
Previous hotel or resort experience preferred
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Pyramid Global Hospitality is seeking a Reservations Supervisor at the Pullman Miami Airport to lead a team in providing exceptional customer service while managing reservation operations. The role emphasizes personal development, team support, and a commitment to a People First culture

Job Summary

  • Pyramid Global Hospitality values its employees with a People First culture focused on diversity, growth, and wellbeing.
  • The Reservations Supervisor will audit arrivals, manage OTA reconciliations, and ensure proper billing and segmentation for all guests.
  • The role offers comprehensive benefits including health insurance, 401k with company match, and lucrative bonus programs at the Pullman Miami Airport.

Matching Summary

Match Score: 75

Pyramid Global Hospitality is seeking a Reservations Supervisor at the Pullman Miami Airport to lead a team in providing exceptional customer service while managing reservation operations. The role emphasizes personal development, team support, and a commitment to a People First culture.

Salary

Base: $23 - $25; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, paid time off

Skills & Requirements

Must-have

  • Previous hotel or resort experience preferred
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting

Nice-to-have

  • Knowledge of Opera and Delphi systems
  • Bilingual in English and Spanish
  • Proven track record of developing teams

Key Requirements

  • High school diploma or equivalent
  • Previous hotel or resort experience preferred

Work Rights

Not specified

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