Outreach CSR- Bilingual (English/Spanish)

Maximus

San Francisco, CA, US
Competitive compensation; quarterly bonuses based ...
On-site
Fluency in english and spanish languages
Valid california driver's license
Reliable transportation with auto insurance
This role serves as the face of Medi-Cal managed care by educating and enrolling beneficiaries into health plans within the San Francisco community

Job Summary

  • This role serves as the face of Medi-Cal managed care by educating and enrolling beneficiaries into health plans within the San Francisco community.
  • Employees receive comprehensive benefits including tuition reimbursement, a 401K retirement plan with company matching, and quarterly performance bonuses.
  • The position requires conducting workshops, assisting customers with accessing medical and social services, and maintaining accurate case documentation.

Matching Summary

This role serves as the face of Medi-Cal managed care by educating and enrolling beneficiaries into health plans within the San Francisco community.

Salary

Competitive compensation; Quarterly bonuses based on performance; Not specified base salary amount

Skills & Requirements

Must-have

  • Fluency in English and Spanish languages
  • Valid California Driver's License
  • Reliable transportation with auto insurance
  • Must reside in San Francisco County
  • Willingness to work onsite in San Francisco

Nice-to-have

  • Experience presenting or public speaking
  • Background working with low-income populations
  • Knowledge of local community resources
  • Previous customer service experience preferred
  • Familiarity with diverse cultural backgrounds

Key Requirements

  • High school diploma or GED required
  • Six months of customer service experience
  • Valid CA Driver's License and reliable transportation
  • Must reside in San Francisco County
  • Fluency in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter