As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone and email to provide product/services information and support to customers
Job Summary
As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone and email to provide product/services information and support to customers.
In this role, you will resolve any emerging problems that our customers might face with accuracy and efficiency, such as complaints, orders, errors, account questions, billing, cancellation, etc.
Crescent Electric's compensation package includes an array of top-tier benefit options, including eligibility for health, dental, vision coverage, 401(k) plan, and flexible spending accounts.
Matching Summary
As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone and email to provide product/services information and support to customers.
Skills & Requirements
Must-have
resolve customer issues
provide product information
maintain customer satisfaction
coordinate with procurement team
relay backorders and ETAs
Nice-to-have
friendly demeanor
good work ethic
flexibility with changes
teamwork and customer focus
Key Requirements
Bachelor's degree in Supply Chain, Logistics, Business or similar