Digital Usage Analyst

UOB

Kuala Lumpur, Malaysia
Digital customer acquisition planning
Campaign management for mobile banking
Customer journey and experience focus
UOB is a leading bank in Asia with a global network spanning 19 countries and territories, emphasizing values of honor, enterprise, unity, and commitment

Job Summary

  • UOB is a leading bank in Asia with a global network spanning 19 countries and territories, emphasizing values of honor, enterprise, unity, and commitment.
  • The role involves conceptualizing and executing digital marketing campaigns to increase customer adoption and engagement with mobile and internet banking services.
  • The position requires collaboration with multiple internal and external stakeholders to ensure compliance, consistent communication, and effective reporting to senior management.

Matching Summary

UOB is a leading bank in Asia with a global network spanning 19 countries and territories, emphasizing values of honor, enterprise, unity, and commitment.

Skills & Requirements

Must-have

  • Digital customer acquisition planning
  • Campaign management for mobile banking
  • Customer journey and experience focus
  • Data-driven marketing analytics
  • Stakeholder management across departments
  • Compliance with regulatory policies
  • Reporting and performance measurement

Nice-to-have

  • Use of A/B testing and funnel tracking
  • Internal training and education delivery
  • Cross-functional collaboration skills

Key Requirements

  • University Bachelor degree
  • Experience with analytics tools like Qlik and Adobe Analytics
  • Knowledge of Microsoft Office and JIRA/Confluence
  • Understanding of regulatory compliance in digital banking

Work Rights

Not specified

Tailored Resume

Cover Letter