Webber - Service Manager - Heavy Civil

Webber (Ferrovial)

Tampa, United States
Service team supervision
Customer satisfaction
Service scheduling and coordination
The Service Manager will be responsible for overseeing and managing all aspects of the service department operations, ensuring high-quality service delivery, customer satisfaction, and efficient workflow

Job Summary

  • The Service Manager will be responsible for overseeing and managing all aspects of the service department operations, ensuring high-quality service delivery, customer satisfaction, and efficient workflow.
  • Responsibilities include supervising and managing the service team, ensuring efficient and effective operations, and addressing customer inquiries, complaints, and service issues promptly and effectively.
  • The role demands strong leadership skills, technical expertise, and the ability to drive continuous improvement, with a commitment to excellence and continuous improvement.

Matching Summary

The Service Manager will be responsible for overseeing and managing all aspects of the service department operations, ensuring high-quality service delivery, customer satisfaction, and efficient workflow.

Skills & Requirements

Must-have

  • Service team supervision
  • Customer satisfaction
  • Service scheduling and coordination
  • Quality control procedures
  • Continuous improvement strategies

Nice-to-have

  • Innovative approach to service
  • Collaborative environment
  • Respectful workplace
  • Global mobility opportunities

Key Requirements

  • Bachelor's degree preferred
  • Minimum five years of experience
  • Service management role experience
  • Leadership and team management skills
  • Proficiency in relevant software

Work Rights

Not specified

Tailored Resume

Cover Letter