The Dispatcher is required to communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues
Job Summary
The Dispatcher is required to communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.
Key responsibilities include scheduling service to satisfy customer needs, dispatching calls based on route and driver location, and performing driver check-ins at day's end.
GFL Environmental offers excellent health, vision, and dental benefits, retirement savings options, and great learning opportunities for its team members.
Matching Summary
The Dispatcher is required to communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.
Skills & Requirements
Must-have
Driver communication and problem resolution
Handling incoming service orders
Customer interaction and issue resolution
Route optimization collaboration
Daily driver staffing determination
Nice-to-have
Excellent communication and interpersonal skills
Proven ability to multi-task
Desire and ability to learn TRUX system
Key Requirements
1-2 years in transportation, dispatch, or customer service