Senior Technical Account Manager, Enterprise Support

Amazon

Taguig, Philippines
On-site
Enterprise support experience
Aws cloud computing knowledge
Customer relationship management
Amazon is seeking a Senior Technical Account Manager for its AWS Enterprise Support team in Taguig, Philippines. The role involves advocating for customers, optimizing their use of AWS services, and ensuring a positive support experience

Job Summary

  • Act as a trusted advisor to help customers gain the most value from AWS cloud technology.
  • Partner with businesses ranging from rising startups to large Global 500 enterprises to optimize their usage.
  • Work directly with Amazon Web Service engineers to ensure rapid resolution of customer issues.

Matching Summary

Match Score: 85

Amazon is seeking a Senior Technical Account Manager for its AWS Enterprise Support team in Taguig, Philippines. The role involves advocating for customers, optimizing their use of AWS services, and ensuring a positive support experience.

Skills & Requirements

Must-have

  • Enterprise Support experience
  • AWS cloud computing knowledge
  • Customer relationship management
  • Technical problem solving skills
  • Strategic planning capabilities

Nice-to-have

  • Autonomous work style
  • Passionate about customer outcomes
  • Experience with startups or enterprises
  • Strong communication skills
  • Collaborative team player

Key Requirements

  • Senior level experience in technical account management
  • Deep expertise in AWS offerings and architecture
  • Proven track record in customer success strategies

Work Rights

Not specified

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