Base: $22.83ph; bonus/equity: not specified; benef...
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Desktop support
Troubleshooting
Customer service
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The IT Associate Desktop Support Analyst position at Harris in Mobile, AL is a full-time, onsite role focused on providing technical support and ensuring the smooth operation of the organization's technology environment. The analyst will troubleshoot a variety of technical issues while delivering exceptional customer service and collaborating with the IT team.
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Job Summary
The IT Associate Desktop Support Analyst ensures the smooth, day-to-day functionality of an organization’s technology environment.
This role serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations.
The position requires strong interpersonal skills, technical knowledge, and a proactive approach to problem-solving.
Matching Summary
Match Score: 75
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The IT Associate Desktop Support Analyst position at Harris in Mobile, AL is a full-time, onsite role focused on providing technical support and ensuring the smooth operation of the organization's technology environment. The analyst will troubleshoot a variety of technical issues while delivering exceptional customer service and collaborating with the IT team.
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Salary
Base: $22.83/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Desktop support
Troubleshooting
Customer service
Technical problem-solving
Team collaboration
Incident resolution
Nice-to-have
MAC and iOS experience
ITIL certification
System updates
Process improvements
Key Requirements
High School diploma
2-4 years of experience
Strong technical knowledge
Excellent communication skills
Pre-employment drug screening and background check required