As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams
Job Summary
As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams.
Your work will directly enhance Sales Account Executive productivity, automate complex sales workflows, and transform how we use Salesforce’s platform to drive pipeline and reduce customer attrition.
We are seeking a highly skilled Senior Product Manager with 5+ years of progressive, demonstrable experience to own the end-to-end product strategy and execution for our Sales CS programs.
Matching Summary
As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams.
Skills & Requirements
Must-have
Salesforce platform modernization
AI-powered agent experiences
Agile execution
User story and backlog management
Cross-functional collaboration
Nice-to-have
Champion AI maturity
Thought leader in scaling autonomous agents
Human-connected communications
Key Requirements
6+ years of experience as Product Owner/Manager
Expert-level understanding of Agile/Scrum
Hands-on expertise with Salesforce Sales Cloud, Slack, Data Cloud, Agentforce