Principal Associate, Business Analysis

Capital One

Bangalore, Karnataka, India
Bachelor's degree in quantitative field
5+ years analytics or business analysis experience
Strong statistical and ml model understanding
The role involves developing a business strategy to drive growth and leveraging AI to predict and resolve customer complaints before they escalate

Job Summary

  • The role involves developing a business strategy to drive growth and leveraging AI to predict and resolve customer complaints before they escalate.
  • Candidates will translate complex data requirements into actionable product features while managing the sequence and delivery of business intent.
  • The position requires strong executive communication skills to present technical concepts clearly to non-specialist audiences and senior management.

Matching Summary

The role involves developing a business strategy to drive growth and leveraging AI to predict and resolve customer complaints before they escalate.

Skills & Requirements

Must-have

  • Bachelor's Degree in quantitative field
  • 5+ years analytics or business analysis experience
  • Strong statistical and ML model understanding

Nice-to-have

  • Python, R, SQL proficiency
  • Financial services industry experience
  • Experience with GenAI applications

Key Requirements

  • Bachelor's Degree in Statistics, Math, Engineering, Economics, Finance, or Operations Research
  • At least 5 years of professional work experience in analytics or data-driven product management
  • Proven track record in decision making based on analytics

Work Rights

Not specified

Tailored Resume

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